All schools and district facilities are closed Monday, January 18, in observance of Martin Luther King, Jr. Day. School will resume on Tuesday, January 19.

 Holiday notice: In observance of the Martin Luther King, Jr. holiday, the Tech Centers will be closed on Monday, Jan. 18. We will resume operations at the Tech Center at Sammamish High School on Tuesday, Jan. 19. Note: The last day of operations for the Tech Center at Newport High School is Friday, Jan. 15.

 Top questions: Supporting your technology help needs is important to us. Visit our frequently asked questions page to find helpful resources.

Topics in this section:

Get Help with Technology

Students and families can get technology support by phone, email or in-person. All students have access to the district’s Student How-To Guides online. Sometimes, restarting a device can solve basic issues.

Online

Phone

  • Monday through Friday: 7:00 a.m. to 4:30 p.m.
  • Parents and students call (425) 456-4321

In-Person at the Tech Center at Sammamish High School

  • Address: 100 140th Ave SE, Bellevue, WA 98005
  • Directions: Come into the main driveway on the west side of the school and go to the parking area near the main stairs. The Tech Center is located in the Upper Gym directly across from the Main Office.
  • Hours:
    • Monday, Wednesday, Friday: 8:00 a.m. to 3:00 p.m.
    • Tuesday, Thursday: 10:00 a.m. to 6:00 p.m.
  • Phone: (425) 535-6300 (talk/text)
  • General tech support for issues that are difficult to resolve via email or phone, no appointment necessary
  • Curbside device pick-up/exchange
  • Staff and visitors will follow guidelines for minimizing the risk of COVID-19

Access to Technology and the Internet

In service of equity, we are committed to ensuring all K-12 students have a device and Internet access. This applies to all students, regardless of the instructional model you selected (temporary remote/hybrid or virtual). We issued iPads to students in grades K-1 and laptops to students in grades 2-12. This provides all students access to continued learning, engagement and connection opportunities.

Added Nov. 10: The Washington Office of Superintendent of Public Instruction (OSPI) announced their K-12 Internet Access Program which connects eligible students in need to Internet access at home with no cost to the student or their family. Learn more.


Student Device Setup Guides

Here are setup guides to help students get started with their district-issued iPads and laptops.

Help with Microsoft Teams

Microsoft Teams is our Learning Management System (LMS). It is a communication and collaboration platform used by all K-12 teachers. Students join class meetings, access and submit assignments, and connect with classmates and educators. Explore the resources below.

Getting Started

Student Guides

Family Guides

Login Support for Elementary Families

Our K-5 students have a number of applications that house digital curriculum, adaptive literacy and math software, and supplemental resources.

Watch the Aug. 31 elementary technology webinar on YouTube and review the slides (PDF).


Last reviewed January 15, 2020