We offer curbside service for students (and families) who:

  • Need general tech support for issues that are difficult to resolve via email or phone
  • Need to pick-up/exchange a device
  • Need to pick-up replacement styluses/power adapters
  • Have been directed by a technician to exchange their laptop for a loaner laptop at the Tech Center

This can be handled without having to enter the Tech Center.


This service is available during the Tech Center’s normal operating hours:

  • Monday, Wednesday, Friday: 8:00 a.m. to 3:00 p.m.
  • Tuesday, Thursday: 9:00 a.m. to 5:00 p.m.


  • Upon arrival, send a text message or call our Tech Center staff at (425) 535-6300 to alert them that you are waiting outside and let them know what it is that you need.
  • If you have been directed to pick up a loaner laptop, please have the Help Desk ticket # ready to provide to the technician.
  • One of the technicians will make arrangements to meet you in the parking area.


Tech Center at Highland Middle School

15027 NE Bel-Red Rd, Bellevue, WA 98007

(425) 535-6300 (talk/text)

Directions: The Tech Center is located in the Gym, which is on the east side of the building, left of the main entrance.

Last reviewed February 5, 2021