Get Help with Technology

Students and families can get technology support by phone, email or in-person. All students have access to the district’s Student How-To Guides online. Sometimes, restarting a device can solve basic issues.

Online

Phone

  • Monday through Friday: 7:00 a.m. to 4:30 p.m.
  • Parents and students call (425) 456-4321

In-Person at Tech Centers

  • General tech support for issues that are difficult to resolve via email or phone
  • Curbside device pick-up/exchange
  • Staff and visitors will follow guidelines for minimizing the risk of COVID-19
  • Monday, Wednesday, Friday: 8:00 a.m. to 3:00 p.m.
  • Tuesday, Thursday: 10:00 a.m. to 6:00 p.m.

Tech Center at Sammamish High School

100 140th Ave SE, Bellevue, WA 98005

(425) 535-6300 (talk/SMS)


Tech Center at Newport High School

4333 Factoria Blvd SE, Bellevue, WA 98006

(425) 428-3339 (talk/SMS)


 

Access to Technology and the Internet

In service of equity, we are committed to ensuring all K-12 students have a device and Internet access. This applies to all students, regardless of the instructional model you selected (temporary remote/hybrid or virtual). We will issue iPads to students in grades K-1 and laptops to students in grades 2-12. This provides all students access to continued learning, engagement and connection opportunities. Families will be notified by their student’s school about when and where to pick up their device. Learn more.

Please note that many companies have recognized the need for keeping our community connected and changed their plans and rules to provide expanded data options. Although the Bellevue School District is not affiliated with any of these companies and we have not vetted any of the offerings, more information can be found online:

Comcast | Comcast – Spanish | T-Mobile | AT&T | Verizon | Sprint

 

Student Device Setup Guides

Here are setup guides to help students get started with their district-issued iPads and laptops.

 

Help with Microsoft Teams

Microsoft Teams is our Learning Management System (LMS). It is a communication and collaboration platform which will be used by all K-12 teachers. Students will join class meetings, access and submit assignments, and connect with classmates and educators. Explore the resources below.

Getting Started

Student Guides

Family Guides